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DEMA Lab Services
The right tool for your clinical lab operations

What we do and why it matters

With more than 28 years of experience in in the clinical laboratory field, we know just what you need.

With over 28 years of expertise in the clinical laboratory industry, we provide innovative solutions tailored to your needs. At DEMA Up, our mission is to empower laboratories with services such as procedure manuals, training, and billing support. Our team combines knowledge, experience, and passion to drive efficiency and growth for our clients. We are committed to excellence and dedicated to helping you succeed every step of the way.

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Our Vision and Mission

To be the essential piece in the operations of clinical laboratories island-wide.

To be an integral part in the design of clinical laboratories in Puerto Rico, contributing innovation, the necessary business relationships within the network, and the support that clinical laboratory owners deserve.

Our History

DEMA Lab Services was founded in 2019 with the goal of supporting clinical laboratories across Puerto Rico. What began as a service for creating procedure manuals quickly expanded to include billing, training, and consulting services. With over 28 years of experience in the clinical laboratory field, our founder brought a wealth of knowledge and a passion for innovation. Over the years, our team has grown, and so has our commitment to helping laboratories improve their operations. Today, DEMA continues to be a trusted partner, empowering laboratories to achieve efficiency and success.



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Innovation

We provide clients with new tools that make their work easier.

Excellence

We offer a motivated, well-trained team focused on delivering high-quality service.

Adaptability

We transform our services to align with industry changes and adapt to the design of the clinical laboratory we serve.

Transparency

We provide clients with new tools that make their work easier.

Integrity

We foster trust by ensuring we always work in compliance with state and federal regulations.

The Right Support

We strive to be the support laboratory owners need, working hand in hand on operational and administrative processes.

Our team of
professionals

At DEMA Up, we take pride in our dedicated and experienced team, which is the heart of our operations. Comprised of professionals with diverse expertise in clinical laboratories, billing, training, and consulting, our team works collaboratively to provide innovative solutions tailored to our clients' needs. Led by a vision of excellence and commitment, each member plays a crucial role in ensuring the success of the laboratories we serve. Together, we are not just a team—we are a family devoted to empowering our clients and driving growth in the industry.

Myrnaly Sepúlveda

CEO

Marco
Rivera

COO

Diana
Gracia

Billing Supervisor

Diana
Santiago

QA Supervisor

Nicole Mercado

CSM

Krystle Medina

Revenue Cycle Specialist

Nathalie Soto

Revenue Cycle Specialist

Carmen Díaz

Revenue Cycle Specialist

Doris Rodríguez

Adjustment Specialist

Paola Soto

Adjustment Specialist

Melissa Negrón

Adjustment Specialist

Vladimir Mercado

Reconciliation Specialist

Rafael 
Vázquez

Reconciliation Specialist

We Provide Free Consulting

Book an appointment for free consultation with one of our expert consultant

Book Appointment