What we do and why it matters
With more than 28 years of experience in in the clinical laboratory field, we know just what you need.
With over 28 years of expertise in the clinical laboratory industry, we provide innovative solutions tailored to your needs. At DEMA Up, our mission is to empower laboratories with services such as procedure manuals, training, and billing support. Our team combines knowledge, experience, and passion to drive efficiency and growth for our clients. We are committed to excellence and dedicated to helping you succeed every step of the way.
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Our History
DEMA Lab Services was founded in 2019 with the goal of supporting clinical laboratories across Puerto Rico. What began as a service for creating procedure manuals quickly expanded to include billing, training, and consulting services. With over 28 years of experience in the clinical laboratory field, our founder brought a wealth of knowledge and a passion for innovation. Over the years, our team has grown, and so has our commitment to helping laboratories improve their operations. Today, DEMA continues to be a trusted partner, empowering laboratories to achieve efficiency and success.
Our team of
professionals
At DEMA Up, we take pride in our dedicated and experienced team, which is the heart of our operations. Comprised of professionals with diverse expertise in clinical laboratories, billing, training, and consulting, our team works collaboratively to provide innovative solutions tailored to our clients' needs. Led by a vision of excellence and commitment, each member plays a crucial role in ensuring the success of the laboratories we serve. Together, we are not just a team—we are a family devoted to empowering our clients and driving growth in the industry.

Myrnaly Sepúlveda
CEO

Marco
Rivera
COO

Diana
Gracia
Billing Supervisor

Diana
Santiago
QA Supervisor

Nicole Mercado
CSM

Krystle Medina
Revenue Cycle Specialist

Nathalie Soto
Revenue Cycle Specialist

Carmen Díaz
Revenue Cycle Specialist

Doris Rodríguez
Adjustment Specialist

Paola Soto
Adjustment Specialist

Melissa Negrón
Adjustment Specialist

Vladimir Mercado
Reconciliation Specialist

Rafael
Vázquez
Reconciliation Specialist